(317) 308-0307

Frequently Asked Questions

Book your Party Theme and Size
We do accept special requests. Perhaps you would like an extra special gift for your kiddo in their tent or even a theme request. Depending on the nature of the request and the time requested in advance, we can cater to your event.
Yes, please let us know of your party size and desired date and time and we will do our best to accommodate your event.
Yes, as long as your home is within one hour, we will deliver to your home for hassle-free option.
As soon as you know your confirmed date, don’t hesitate to book. We usually schedule parties within 2-6 weeks of the party date.
If you need to cancel or change dates you must notify us at least 7 days prior to you event. A change of dates is based on availability. If the party is cancelled within 7 days of party date, we reserve the right to charge your card the full booking amount.
At time of booking, a $150 Damage Waiver will secure your booking. The total amount will be charged on the day of delivery. You are welcome to pay in advance.
Yes. Your Damage Waiver ($150) will be refunded once your party materials have been picked up and assessed for damage. This fee is primarily used to secure your booking and ensure our materials are returned in good condition.
We advise that guests do NOT eat and drink in their tents to prevent any damage to themed materials. If anything needs to be replaced, you will be liable to repay the damage waiver.
The typical time to prepare for the party is 2-3 hours and pick up takes 1-2 hours.